Telephony and UC

Telephony and UC

 

The founding partners of INNTECH worked until 2009 for Nortel Networks. Our core expertise, before doing IT, was voice and call center solutions.

We are probably one of few IT Companies in China market who except IT expertise can offer customers as well setup of voice, call centers and video conferencing/collaboration.

INNTECH offer simple-to-use, scalable and affordable office telephone and UC systems, and inbound and outbound call center solutions built upon Avaya, Shoretel or Asterisk open platforms.


INNTECH, Call Center Solutions for SME

Out integrated solutions allow your sales agents and customer support team to engage clients by phone, web, email, instant message (IM) and other methods, while ensuring they have at their fingertips the information they need to answer questions and take advantage of upsell opportunities.

INNTECH is the first certified Shoretel Champion Partner in China, in 2009, and also deployed in 2013 the largest Shoretel project in APAC. We carry the Shoretel legacy with Mitel engagement

Shoretel reseller in China

INNTECH is a also a core partner in China of Avaya, and has many years expertise of installing and maintaining Avaya V2 IP Office platforms and Avaya Scopia ( former Radvision ) Video Conference systems.

INNTECH engineers are certified with Avaya Call Center solutions and deployed dozens of call center projects in China, including for Fortune 500 customers such as DDMAP, Philips, Fujifilm, Pearson, Alladin, Norwegian Cruise Line, etc.

Avaya Core Partner Certificate, INNTECH, Voice and Video Solutions